Shipping & Delivery Information

Lead Time: 10 days processing + 1.5 weeks for shipping.

Shipping Type: 

  • LTL (Less Than Truckload)

Delivery Details:

  • Curbside delivery
  • Appointment required
  • Signature required

Shipped fully assembled

Lead Time: 10 days processing + 5 shipping days.

Shipping Type: 

  • Small Parcel (FedEx or UPS)

Delivery Details:

  • No signature required
  • Left at recipient’s door

Shipped fully assembled

Lead Time: 10 days processing + 1.5 weeks for shipping awning + 5 shipping days for wind sensor.

Shipping Types:

  • LTL (Less Than Truckload) for Awning
  • Small Parcel for Wind Sensor

Delivery Details (LTL – Awning):

  • Curbside delivery
  • Appointment required
  • Signature required

Delivery Details (Small Parcel – Wind Sensor):

  • No signature required
  • Left at recipient’s door

Shipped fully assembled for awning

Lead Time: 10 days processing + 1.5 weeks for shipping.

Shipping Type: 

  • LTL (Less Than Truckload)
  • Palletized shipment 

Delivery Details:

  • Curbside delivery
  • Appointment required
  • Signature required

Shipped modular; assembly required

Lead Time: 10 business days processing + 5 shipping days.

Shipping Type:

  • Small Parcel

Delivery Details:

  • No signature required
  • Left at recipient’s door

Shipped modular; assembly required

Lead Time: 3-5 days processing + 5 shipping days.

Shipping Type:

  • Small Parcel (FedEx or UPS)

Delivery Details:

  • No signature required
  • Left at recipient’s door

Lead Time: Please note the lead times mentioned above for each product category.

Appointment Scheduling (LTL):

  • Once your items reach the final terminal, the carrier will contact you to schedule a delivery appointment.

Delivery Days (LTL):

  • Monday through Friday (delivery hours may vary).

Small Parcel Porch Drop-Off (Small Parcel):

  • No signature required; left at the recipient’s door.
  • Delivery days: Monday through Saturday (delivery hours may vary).

Prior to Delivery:

  • Before unloading, inspect the exterior and interior of your awning.
  • If damages are noticed, note them on the delivery receipt and refuse the shipment.

After Delivery:

  • Inspect the full contents within five calendar days.
  • Report concealed shipping damages to warranty@awntech.com.

  • Notify Awntech within 30 days of receipt for missing parts.
  • Fully inspect the package upon receipt for damaged or missing pieces.

  • Wait to schedule appointments until after delivery and inspection.
  • This product is DIY-friendly and can be assembled by two or more skilled individuals.

  • Hawaii, Alaska, US Territories: Additional charges apply.
  • Canada International: Additional shipping charges and Canadian brokerage fees.
  • Please contact us for a quote by emailing sales@awntech.com (include order information and shipping address)

Retractable Awnings

  • Free shipping:
    • Size Width: 10’ – 24’
  • 8% or $27 per awning:
    • Size Width: 5’ – 8’ 

Fixed Awnings

  • 11% or $40 per awning:
    • Metal Awnings
  • 8% or $27 per awning:
    • Fabric Awnings
    • Mesa Awnings

Awning Accessories

  • Free Shipping:
    • If purchased on the retractable ordering page (minus the wind sensor)
  • $13 to $27 per Accessory:
    • If purchased on Accessories page
    • Wind sensors always incur shipping fee

  • Delivery appointments are not guaranteed.
  • Goods may be delivered without prior notification.
  • Theft or damages post-delivery are not covered under Awntech’s warranty.