All fixed and retractable awning parts and awning accessories have a lead time of 3-5 days. All fixed and retractable awning orders have a production lead time of 14-21 days. If you have any questions please feel free to contact us at 1(800)-200-5997 or email [email protected]
All orders from Hawaii, Alaska, Puerto Rico and Canada will incur additional shipping charges and require further contact prior to purchase. All Canada orders are responsible for Canada general and providence sales tax (GST + PST), duties, and fees. Free shipping for any overstock awnings only applies to domestic shipments.
Due to the COVID-19 (Corona Virus) outbreak, more people are staying home and home renovations and online purchasing have increased. Any retractable awning orders could potentially be subject to delays in production. For small parcel shipping (UPS and FedEx) we do not expect any delays at this time.
LTL freight carriers are experiencing delays when delivering product nationwide. If you are outsourcing a contractor or installer for your project, we strongly recommend scheduling any installation appointments after you receive your item.
Updated on May 6th, 2021